We're here to help
Support
Questions, bug reports, or feedback — reach us directly. You're talking to the developer, not a support ticket system.
Step-by-step instructions
How-To Guides
Everything you need to get the most out of Questing RL — optimized for reading on your phone.
🚶
Recording a Journey
How to record a route, mark points of interest, add narration and photos, and share your journey.
Read guide →
🎙️
Publishing a Shared Journey
Turn a recorded journey into a Shared Journey others can follow with automatic narration at each stop.
Read guide →
🗝️
Hunt Creator Guide
Build hunts on the web or mobile, sync between them, and use all four validation modes — GPS, Quiz, Either, and GPS + Questions.
Read guide →
Common questions
Is the app really free?
Free to download and free to play — always.
Joining hunts, following Shared Journeys, and recording personal journeys
never cost anything. The $8/month Creator subscription unlocks
building and publishing hunts and tours.
What devices does it run on?
Currently Android only (version 10 and above).
iOS is planned — we need an Apple Developer account and Mac build
environment, which is on the roadmap.
Does it work without internet?
Yes. GPS evaluation, narration playback, photo
display, and journey recording all work fully offline.
Internet is only needed for initial download of shared content
and cloud feedback sync.
How accurate is the GPS evaluation?
Accuracy depends on your device and environment.
Outdoor open-sky GPS is typically accurate to 3-5 meters.
You can set the geofence radius per stop — wider for large
landmarks, tighter for precise locations.
Indoors, set a radius of 15m or more.
Can players join a hunt without an account?
Yes — completely. Players join with a 6-character
code. No email, no password, no account of any kind required.
The creator needs a Creator subscription, but everyone who plays
is always free.
How do I publish a Shared Journey?
Open a completed journey from My Journeys and tap
"Turn into Shared Journey". The app publishes it to the cloud
and generates an 8-character share code. Give that code to
anyone — they open the Shared Journeys screen in the app, tap
Download, enter the code, and the tour downloads to their
device. It plays fully offline after that.
Is my location data private?
Yes. GPS coordinates are stored locally on your
device in a private database. They are never uploaded to a public
server or shared with third parties.
See our Privacy Policy for full details.
How do I cancel my subscription?
Email us at support@questingrl.com and we'll
cancel immediately with no questions asked.
Stripe subscriptions can also be managed directly from the
billing portal once that is live.
I found a bug. How do I report it?
The easiest way is the 💬 button inside the app —
it captures your device info and app version automatically and
sends it directly to us. You can also email support@questingrl.com
or use the form on this page.
Get in touch
Typically respond within one business day.
Use the 💬 button in the app for fastest response